| |
Although Playmate Ball Machines are the toughest tennis ball machines in
the world, they still require on-going maintenance. When you purchase a
new car, the dealership informs you of the maintenance necessary to keep
your car running at its peak performance level. Just like your car, a
poorly maintained ball machine could dramatically affect its life
expectancy. Our company has designed a scheduled maintenance program for
Playmate Tennis Ball Machines. These planned maintenance procedures are
based on usage in one-hour increments, similar to vehicle mileage, based
on the fact that the average Playmate Tennis Ball Machine is used an
average of 20 hours per week, totaling 1040 hours per year.
The following is a semi-annual examination you can perform to insure
that your machine is running as well as the day you purchased it. The
most optimal situation for your machine is that we perform the
semi-annual examination and cleaning, so that our factory-trained staff
can do these procedures accurately.
1. Check pitching wheels for any damage or wear and listen for pitching
wheel vibration. Wheels should run smoothly and quietly. Any excessive
pitching wheel vibration can loosen and decrease life span of internal
parts.
2. Check power cord and restraint for wear.
3. Check operation of on/off circuit switch, as well as visible wear and
tear.
4. Check radio remote for proper range. (100 feet)
5. Check any crank handles for wear. Make sure crank handles turn
smoothly.
6. Check ball feed tray and ball feed wire for any excessive wear.
7. Check transport wheels for any flatness or cracks.
8. Clean interior of ball cabinet and hopper as well as under ball feed
tray.
9. Make sure all motor screws are tight.
There are also steps that can be taken to preserve the lifespan of your
Playmate Ball Mower as well. While on site, we can check your Ball Mower
for wear on the front and rear wheels, damage to the collection drum,
and integrity of other parts on the machine.
By performing these easy maintenance examinations, potential problems
can easily be detected early, before they become serious malfunctions.
In addition to this suggested maintenance program, there are several
other services available which will ensure a long lifespan for your
Playmate Tennis Ball Machine.
FREE One-Year On-Site Service Agreement
When you purchase a Playmate Ball Machine from our company you receive a
free one-year on-site parts and labor warranty. If any service is
necessary due to a defective part, we will provide the labor for one
year at no cost.
Annual and Semi-Annual Maintenance
An annual or semi-annual cleaning and maintenance is recommended for
your Playmate Ball Machine. A representative from our company will come
to your site to perform a thorough cleaning and diagnostic check. Please
call our offices for pricing and scheduling.
On-Site Service Calls
In most cases, a problem with your ball machine is due to user error or
can easily be resolved by phoning us to trouble-shoot. In the event your
machine may require on-site service, a representative from our company
will come on a service call basis. Please call our offices for pricing
and scheduling.
When you purchase a Playmate Ball Machine from our company, you receive
our commitment to your success with the product. Service, support, and
on-going maintenance will not only make the ball machine a profitable
venture, it will extend the life of the product, giving it more use and
postponing possible replacement. |
|
